We want to make your shopping experience easy! You may place an order online through our secure shopping cart. You can always speak to us and place an order.

monday - friday
9am-5pm
call us with your order
(404) 850-6510
email us
orders@justaddhoney.net

We ship all items through the United States Postal Service. The pre-calculated rates include shipping, handling, and delivery confirmation. Most packages arrive to your doorstep in 5-7 business days from the date the order was placed.

We will always assist with making sure your tea arrives on time and in tact, however, we are not responsible for damaged, lost, or stolen packages in transit. We will work with the shipping carrier to file a claim for your package.

Just add honey wants you to love your teas as much as we do. If for any reason you are not satisfied, you are welcome to exchange or return the item within 14 days of purchase. Please note: special priced and sale items are non-returnable. Please include a copy of your invoice with your return. For your protection, we recommend using US Postal Service or an insured parcel post. Once the return is received, will will issue your refund via online (less shipping and handling fees) using the method that was used in the order. 

Address returns to: just add honey tea company 684 John Wesley Dobbs Avenue . Unit E . Atlanta, Georgia 30312

You can always give us a call. We want you to be a happy tea drinker.

03/18/20 - WE ARE CURRENTLY NOT ACCEPTING RETURNS/EXCHANGES AT THIS TIME DUE TO COVID-19. PLEASE UNDERSTAND OUR CURRENT POLICY AND HOPE TO RESUME CHANGES IN THE NEAR FUTURE.

YIKES TEAlover! We hate to hear that your tea is not on your doorstep. Let's go over some suggested ways we can help you - help us - help you.

• If tracking shows "delivered" but you can't find it: Wait 24-48 hours, as packages may be scanned early or misdelivered. Check with neighbors, look for delivery notices, and search around the delivery location. 
• If tracking shows an issue (delayed, lost, etc.): Note the status and date of the issue. 
• Contact us right away: Send us an email or give us a call. We may be able to assist with locating the package.
• If a friend/family member sent it: Contact the sender to ensure the correct address was used. 
• Let's file a claim: We can notify the Postal Service as soon as you confirm the package is lost or stolen and begin a claim on finding the package or possibly getting another order out to you.
• PLEASE NOTE:: JUST ADD HONEY TEA COMPANY IS NOT RESPONSIBLE FOR ITEMS DELIVERED TO AN INCORRECT OR INCOMPLETE ADDRESS, LOST, OR STOLEN PACKAGES.

At just add honey we respect you and your privacy. We will not share, trade, or sell any of your information to anyone at any time without your permission. This policy will never change!

Sales tax will be applied to your total at checkout (before shipping) for all orders placed by residents of the state of Georgia.

Do not keep the tea all to yourself! Just add honey wants you to share your love of tea with others. We can gift wrap your selection in our signature gift-wrap or add a handwritten note, free of charge! Just let us know at checkout! We also offer gifts certificates in $25 increments {online or in store}. Just let us know at checkout! We will provide you with the full receipt through email and ship the order to the recipients’ address with a gift receipt.

We are happy to know you love just add honey just as much as we do! If you are interested in adding just add honey teas to your establishment, please feel free to contact us for additional information.

WANT TO JOIN THE TEAm?! Click here for more information